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Public Service Provision Network Analysis in the DRC

About the Project

In the Democratic Republic of Congo, LINC is partnering with Mercy Corps on the DFID-funded $57 million IMAGINE project, leading a five-year M&E component tracking social capital and accountability for public utility service provision among local actors engaged by the project. LINC’s Organizational Network Analysis (ONA) methodology is facilitating an understanding of formal and informal networks for collaborating, resolving issues and influencing decisions related to water and sanitation service provision at the local, municipal, provincial and national levels.

The baseline report, completed in the summer of 2016, presented a series of findings and recommendations to be incorporated into the design, monitoring and evaluation of interventions undertaken by the IMAGINE project in Goma and Bukavu municipalities. A follow-up SNA of the same actors will be conducted at the program’s mid-term in 2017 and final evaluation using the SNA method conducted in 2019 at the program’s conclusion.

Network map of relationships in the public service sector of Bukavu, DRC

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